Ticketing

IncidentIQ is our district's centralized IT ticketing system, streamlining the reporting and management of technical issues. It ensures efficient issue resolution by directing tickets to the appropriate support level, improves communication through real-time updates, and enhances transparency and accountability by tracking every action taken on a ticket. Staff can log in using Google SSO at https://pusd.incidentiq.com, submit detailed tickets, and track their status. IncidentIQ helps us provide quick, effective IT support, backed by data-driven insights to continually improve our services.

For any technology support please email our IT help desk at [email protected].